Introduction:
Sattvic Roasted and/or its affiliates Sattvic Roasted) provides website features and other products and services to you when you visit or shop at www.eatsattvic.com, to use our products or services. Sattvic Roasted provides the services subject to the following terms and conditions. By using Products or Services through www.eatsattvic.com, you willfully out of free will unconditionally agree to these below conditions.
Privacy:
Please review our Privacy Policy, which also governs your use of all information (whether personal or public).
Copyright:
All content included in or made available through any of the availed services, such as text, graphics, logos, button icons, images, audio clips, and data compilations is the property of Sattvic Roasted or its content suppliers and shall be protected and governed by laws of the land in India. All unwarranted copies of content are strictly prohibited and illegal.
Your Login Account:
If you register yourself with the portal, you are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility for the authenticity of the information and for all activities that occur under your account or password. However, Sattvic Roasted reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion with no damage or demure payable to you.
Returns, Refunds, And Title:
Sattvic Roasted will take the return of the product in case of only expired product or above shelf life. In this case, we will refund the entire amount deducting the fixed shipment charges into your store credit for future purchases.
Sattvic Roasted will take the return of the product in case of only expired product or above shelf life. In this case, we will refund the entire amount deducting the fixed shipment charges into your store credit for future purchases.
Any kind of return regarding product quality and packaging will be at the sole discretion of Sattvic Roasted and will be considered only after proper checking and required proofs submitted by the customer. Any kind of complaint regarding the product and shipment will be sent to enquiry@eatsattvic.com
With product details, shipment details, payment details, and necessary photographs.
All the queries will be questioned and answered via email at enquiry@eatsattvic.com
Payments:
We support the following payment options at www.eatsattvic.com:
1. Credit Card
2. Debit Card
3. Net banking4. UPI – (Phone Pay etc.)
There are no hidden charges. You pay only the amount that you see in your order summary at the time of checkout. If you see any charges on your credit/debit card for purchases made but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you’re still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it. Please email us at enquiry@eatsattvic.com
In case of a payment failure, please retry to ensure: Information passed on to the payment gateway is accurate i.e. account details, billing address, password (for net banking), etc. Kindly also check if your Internet connection has been disrupted in the process. If your account has been debited after a payment failure, it is normally rolled back to your account within 7 business days. You can email us at enquiry@eatsattvic.com with your order number for any clarification.